Network and Service Status
General Information
Notice: Maintenance on the night of October 29 to 30
Please note that maintenance will take place on the night of October 29 to 30, between midnight and 3 a.m.
This work is being carried out to optimize the network.
Services affected: telephone service and certain television service functions may be affected.
Our team will do everything necessary to ensure that everything is restored quickly.
Thank you for your understanding and for your trust in the Cooperative.
How This Page Works
This page is manually updated by our team when an outage or service issue is confirmed. The information displayed here is not in real-time and is not automated. There may be a delay before the situation is posted, as we first need to assess and confirm the details.
If you are experiencing difficulties and no information is available on this page, we invite you to contact our technical support team. Thank you.
Here are some short informative videos to help you if you encounter any difficulties:
- My Connection Speed Fluctuates : Redémarrage du routeur
- Connexion entre le routeur et le modem Nokia
- Lumière rouge “Fail” sur le modem Nokia
Telephony Service – If your backup battery is beeping, you can put it in silent mode. To do this, watch the following video: Alarme – mode silencieux
Follow the link for Hydro-Québec’s restoration timelines : https://pannes.hydroquebec.com/pannes/
