Network and Service Status

General Information

No outages in progress


How This Page Works

This page is manually updated by our team when an outage or service issue is confirmed. The information displayed here is not in real-time and is not automated. There may be a delay before the situation is posted, as we first need to assess and confirm the details.

If you are experiencing difficulties and no information is available on this page, we invite you to contact our technical support team. Thank you.


Saturday, March 15

Notre-Dame-du-Laus, Bigelow Lake area

Service outage due to physical damage.
Estimated restoration time is Tuesday, 18th mars.

Friday, March 14

Lac-Saint-Paul, Lac Sport area
Service outage due to physical damage.
Estimated restoration time is Monday, 17th mars at 2pm.


Here are some short informative videos to help you if you encounter any difficulties:


Telephony Service – If your backup battery is beeping, you can put it in silent mode. To do this, watch the following video:  Alarme – mode silencieux

 

Follow the link for Hydro-Québec’s restoration timelines : https://pannes.hydroquebec.com/pannes/

Map – Service Status

Find your municipality to check the service status.

Outages

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