Network and Service Status
General Information
No major outages
Ferme-Neuve
Update Friday, July 11, 1:20 PM
The reparations are completed and your services restored.
If you encounter any connection problems after restoration, please restart your equipment.
For members using the Wi-Fi TV service, it is possible that the set-top box no longer recognizes the wireless network password. In this case, go to the set-top box settings to re-register it.
Thank you for your understanding.
How This Page Works
This page is manually updated by our team when an outage or service issue is confirmed. The information displayed here is not in real-time and is not automated. There may be a delay before the situation is posted, as we first need to assess and confirm the details.
If you are experiencing difficulties and no information is available on this page, we invite you to contact our technical support team. Thank you.
Here are some short informative videos to help you if you encounter any difficulties:
- My Connection Speed Fluctuates : Redémarrage du routeur
- Connexion entre le routeur et le modem Nokia
- Lumière rouge “Fail” sur le modem Nokia
Telephony Service – If your backup battery is beeping, you can put it in silent mode. To do this, watch the following video: Alarme – mode silencieux
Follow the link for Hydro-Québec’s restoration timelines : https://pannes.hydroquebec.com/pannes/
