Network and Service Status
General Information
No outages reported
Scheduled maintenance
When: On the night of January 15 to 16, between midnight and 3 a.m.
Area: Lac-des-Écorces and parts of the municipalities of Chute-Saint-Philippe, Lac-Saguay and Mont-Laurier
Following the major work carried out in the Lac-des-Écorces sector on December 2, we have finally received the last of the equipment needed to complete the work.
The work will be carried out during the night of January 15 to 16, resulting in a service interruption of around 3 hours.
We apologize for any inconvenience this may cause, and thank you for your understanding. This work is necessary to maintain and improve the quality of our services.
How This Page Works
This page is manually updated by our team when an outage or service issue is confirmed. The information displayed here is not in real-time and is not automated. There may be a delay before the situation is posted, as we first need to assess and confirm the details.
If you are experiencing difficulties and no information is available on this page, we invite you to contact our technical support team. Thank you.
Here are some short informative videos to help you if you encounter any difficulties:
- My Connection Speed Fluctuates : Redémarrage du routeur
- Connexion entre le routeur et le modem Nokia
- Lumière rouge “Fail” sur le modem Nokia
Telephony Service – If your backup battery is beeping, you can put it in silent mode. To do this, watch the following video: Alarme – mode silencieux
Follow the link for Hydro-Québec’s restoration timelines : https://pannes.hydroquebec.com/pannes/
Map – Service Status
Find your municipality to check the service status.
